Ice Skating FAQs

Do you provide skate hire?

Yes, ice skates are available from Skate Hire and range from a child size 5 to an adult size 14.

Are there skating aids?

Yes, our Penguin and Snowmen skating aids are available to hire. You can reserve a skating aid online for £10 for the whole 90 minute session or they’re available on a first come first served basis on site for £3.50 for 30 minutes.

Please be advised that Penguin’s are designed for children under 1.2m and Snowmen are for children over 1.2m.  Skating aids are not available during evening Ice Xtreme sessions.

Should I wear a helmet?

We recommend that children wear a helmet while on the ice. Adults can also wear helmets but they are available on a first come first served basis. We unfortunately do not have enough for every skater. If you own a cycle helmet with a chin strap you are free to bring that with you instead.

Do you provide skate grinding?

Yes, hockey skates can be sharpened at anytime, subject to staff availability. Figure skates can be left at any time and will be sharpened within 48 hours. For more information on skate grinding please speak to a member of the Ice Team at Skate Hire. Skate grinding costs £7.80 per pair of skates.

What is the Ice Locker?

The Ice Locker is a shop situated on Level 1 in the ice rink and caters to all your skating needs.

Telephone: 01483 569185

Further Details can be found at icelocker.co.uk

Ice safety?

Please click here for more information on how to stay safe on the ice.

Spacing on the ice?

Please note that sections of the ice may be portioned for use by specialist activities, lessons or classes.

Do you allow wheelchair users on the ice?

Yes, during public Skate for All sessions wheelchair users can access the ice, with an accompanying carer. Carers can skate for free.

Do you allow speed skates during public sessions?

No, speed skates are not permitted on the ice during public Skate for All sessions.