Customer Care

With so many facilities, customers and staff, the quality of service we provide at Guildford Spectrum is key to our success.

Mission Statement

"To provide a range of excellent facilities which offer value for money for customers whilst contributing to the dynamic economy, health of the community and caring for the environment"

Top Line Objective

"To provide the best possible service to our customers"

Our Customer Pledge

"We aim to provide the best possible service to everyone of our customers. If we do not meet or exceed your expectations, please do not hesitate to contact a member of staff.

We are constantly seeking to improve our standards, but you the customer, set them for us. Any feedback on your visit to Spectrum would be welcomed".