Covid Passport

The Government has implemented Plan B of its Covid-19 Response. This means that conditions of entry have changed for many indoor events with 500 or more attendees. If you are attending a Guildford Flames Ice Hockey match then you WILL need to provide proof of your COVID-19 status.  If you are participating in a sporting activity such as Swimming, Bowling, Ice Skating etc then you do NOT need to provide proof of Coivd-19 status.

Guildford Flames Ice Hockey match proof of COVID-19 status info

Only those who are either fully vaccinated, exempt or have received a negative Covid-19 test result within 48 hours prior to the match are allowed to attend.

Guildford Spectrum will be carrying out extensive certification checks from main reception on each match days. If proof is not shown, supporters aged 18 years or over will be denied access in line with legal requirements and a refund will not be available.

All supporters which include season ticket holders, home and away fans etc will now be required to check in at main reception on every matchday to have their Covid status checked, tickets can also be collected at the same time if required.

Please have your documentation ready before entering the building and follow the instructions from the staff. Once verified then each person will receive a stamp allowing you access into the rink for that match only. Inevitably this process is going to take slightly longer than usual on each match day but will help speed up entry and exit in and around the ice rink once you have been verified.

Main reception will be the only place to verify your Covid status. 

Certification checks can be met by showing either:

  • Proof of full vaccination via the NHS Covid Pass, or
  • Proof of a negative Covid-19 lateral flow test within 48 hours prior to the match (an email or text confirming negative result after the lateral flow test result has been reported on the NHS website) or
  • That you are medically exempt from vaccinations You can self-declare your medical exemption until 24th December 2021. After this date proof of medical exemption will be required to gain entry

Supporters who are medically exempt can apply for a Covid-19 medical exemption online or by contacting the NHS support line on 119. You should be aware that the process can take up to 2-3 weeks from application to certification.

Keeping each other safe

We all need to remain vigilant and cautious to keep each other safe:

  • Supporters must not attend at the match if they have any Covid-19 or flu symptoms.
  • If you feel unwell but do not have Covid-19 symptoms, you may still have an illness which could be passed on to other people. Supporters are asked not to attend if they feel unwell. Staying at home until you feel better reduces the risk that you will pass on an illness to your friends and other supporters. This will help reduce the burden on our health services.
  • All supporters should wear a face covering in crowded indoor areas and maintain excellent hand hygiene.

Frequently asked questions


I am exempt. What do I do?

If you are medically exempt from being vaccinated, from 24th December 2021 you will need to bring proof of exemption with you when you attend the game.

The Government has made clear that everyone will be required to provide proof of exemption in future and all supporters should prepare for this by applying for the relevant documentation on the Government website.

Do children have to provide proof of vaccination?

No. Currently persons aged under 18 are exempt from the requirements for vaccine certification. We will continue to align with Government guidance in relation to exemptions.

Does a single jab count?

No. The Government guidance is clear that adults require two doses of the vaccine to achieve certification status.

Do I need to have had a booster as well?

No. The Government guidance is clear that full vaccination status means two doses of the vaccine and does not require a booster jab. We encourage those supporters offered a booster to take this up.

It is anticipated that in future full vaccination certification may require a booster for those eligible.

If I choose not to be vaccinated and am not able to attend due to Plan B, can I get a refund?

Under current terms and conditions you are not entitled to a refund for any match you can’t attend.

Do I have to wear a face covering indoors?

Yes we request you still continue to wear a face covering in crowded and enclosed spaces where you may come into contact with other people you do not normally meet.

Are any other forms of proof of vaccination acceptable?

As well as the NHS Covid Pass, we will accept printed versions of the QR Code in the form of a letter from the NHS. In relation to foreign certification, we will accept equivalent forms of certification from the country of origin.